Shipping Policy


What are my shipping options? 

-We offer standard shipping worldwide. The shipping price will depend on how you are in the market, at some point it may be that the shipping is FREE. 
How long will it take to receive my order? 
Our shipping times are as follows. 
For Puerto Rico and USA: You should receive your order within 2–5 days after placing it. (This will depend on the Postal Service). 
We use USPS as shipping methods. 
For any other location: You must receive your order within 3-6 weeks of placing it. The wide range is due to different customs clearance policies in different countries. 
Most of our customers receive their order within 2 weeks! 
We are a small, independent company, so these are guidelines, not hard and fast rules. Just contact us if you need an update on your order's estimated arrival time 


What is the exchange policy of this store? 
FOR MOST PRODUCTS: We offer a 5-day exchange policy. If you want to exchange your product, please email us and we will provide you with a return address. 
Please note that you are responsible for the return costs. 
Please note that any products for intimate / health use (styling, scrubs) are not covered due to hygiene concerns. 
We HIGHLY recommend looking at the sizing guidelines in the product description before purchasing. 
Important: We do not refund money; the item can be exchanged, or a credit is granted to be used in or before 30 days. 
My order has not arrived yet, what do I do? 
If you are beyond the estimated shipping times since you placed your order, simply email us your order number at, and we will start checking as soon as possible. 
What if there is a problem with my order? 
If you have a problem with an order from this store, please contact us directly at as soon as possible and we will assist you.